Frequently Asked Questions

Where Are Artone Products Manufactured?

A hotel casegoods manufacturer in the U.S., our products are manufactured at our 250,000 sq. ft. facility in Jamestown, N.Y. (about 70 miles south of Buffalo). Once considered the “furniture capital of the world,” we’re proud to continue the tradition of furniture making in the southern portion of Western New York.

Bonus: Whenever possible, we source raw materials from local providers or those located in North America.

What Are Artone’s Lead Times?

Our typical lead times are: 

• 4-6 weeks for samples, prototypes, and model room orders 
• 8-10 weeks for production upon receipt of deposit and approval of project drawings

What Types of Materials Does Artone Work With?

As hotel casegoods come in all shapes and sizes, we use a wide variety of materials to manufacture finished products that meet a design vision. The most common include:

• Laminate and Veneer
• Stone
• Metal 
• Upholstery (casegoods)
• Glass

In addition, we have the capabilities to integrate LED lighting and power sources (outlets, USB ports) into casegoods for improved functionality.

What Style of Hotel Casegoods Does Artone Produce?

That’s easy – whatever meets a client’s design vision. But, our skilled craftsmanship is best paired with transitional, modern casegood designs. 

As a custom hospitality casegoods manufacturer, we have the experience and equipment to design and create hotel furnishings that blend aesthetics with function and durability. 

Our sales and engineering team works with clients to bring their vision for casegoods from the napkin sketch into reality.

Does Artone Offer Installation Services?

While we do not offer full FF&E Installation, our sister company, Contract Furniture Installation, CFI of NY, can be hired as an extended service of Artone to train your installation crew on the proper casegood installation techniques.

Does Artone Offer Delivery and Storage?

Yes, and we’ll work with you to meet your project’s schedule. Depending on the size of your project, your order can be stored at our facility and delivered in phases. Your casegoods will be protected and delivered exactly when you’re ready to receive them. 

Can Artone Provide References?

Absolutely! We’re happy to put you in touch with past satisfied customers upon request. 

In the meantime, check out these examples of our past work: 

• Brand packages
• Custom projects

What’s Value Engineering?

Value engineering is what we pride ourselves on. 

Put simply, value engineering hotel FF&E encompasses all elements and stages of a project. Ultimately, value engineering aligns need, performance, and function with a budget. 
Creating value engineered hotel casegoods represents a partnership between the manufacturer and the client. Our team works closely with you to create a final product that meets all expectations within your budget and schedule.

Does Artone Make Site Visits?

Yes! A project with us wouldn’t be complete without a member of our team visiting your facility. 

Always working with the end in mind, a site visit allows us to truly understand your needs and how we can optimize your project. 

With a first-hand view of your hotel, we’re able to plan for placement and any other potential impediments. We’re also able to see exactly where a space’s utilities are, such as: 

• Electrical
• Blocking 
• Plumbing

During a site visit, our team notes:

• General building layout
• Door and hallway dimensions
• Stairwell and elevator locations
• Room dimensions & layout
• Staging & storage areas
• Access points to the property 
• Any potential hazards/impediments 

Our Sales Team is happy to discuss the logistics and costs associated with our field visits whenever you’re ready!